Tom Sokol - First Independent Insurance Agency
Licensed Customer Service Representative
Full Time • Clinton Township
Responsive recruiter
Benefits:
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k) matching
Personal Lines P&C Customer Service Representative
First Independent Agency is looking for a Personal Lines – P&C Customer Service Representative for their busy office. In this position you will be responsible for the following.
Personal Lines Customer Service Representative works with peers to answer all inbound personal lines service calls. They perform service and sales for customers including but not limited to: adding/deleting/replacing vehicles, changing coverages, adding/deleting lien-holders and mortgagees, answering billing questions, verifying insurance, taking payments, cross sell, new quotes and handling other insurance questions as appropriate to service customers. Experience with AMS 360 is a plus!
Essential Duties and Responsibilities:
- Retain renewal business by contacting insureds to review coverage.
- Review current underwriting information in order to qualify customers for improved programs and monitor renewal premiums for excessive increases.
- Develop existing accounts by attempting to provide additional coverage on existing policies or adding additional lines of business (cross-sell).
- Provide company product, coverage, and rate training to other agency personnel as needed.
- Assist with the development of recommended coverage for customers.
- Cross selling
- Assist with answering phones and other general office duties as may be required.
- Provide new business quotes and sell Personal Lines P&C
Job Requirements:
- Property and Casualty license Required
- Excellent communication skills; verbally and written.
- Detail oriented and able to maintain compliance standards.
- Must be dependable, provide timely response, and complete of work activities.
- Possess the ability to perform work in a dependable, consistent, and timely manner.
- Proficient computer skills including Microsoft Office Suite
First Independent offers a competitive salary and an attractive benefits package that includes a health plan, 401 K with company matching, paid time off (sick time and vacation) Life Insurance, dental, vision and an FSA. Pay can vary with experience. This position offers a competitive base salary + opportunities for bonuses and commission!
If you're an experienced insurance professional looking to join a well-established independent agency with a positive team atmosphere, apply today!
Compensation: $50,000.00 - $60,000.00 per year
(if you already have a resume on Indeed)
Or apply here.
Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)